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Computer Phone scam. In this scam the caller tries to convince Windows users that there PC is full of viruses and persuade them to use remote software to fix the none existent problem, they then try to get between £85-£199 for there service. Don’t get caught.

08/04/16 Fake Antivirus software

Fake antivirus software are a serious problem in the on-line world as scammers spread false security alerts to entice people to get an activation code or upgrade their antivirus tools.
What is a fake virus alert?facav2a
Fake antivirus alerts often contain links to websites which, at first glance, may appear to confirm the authenticity of the message and provide antivirus utilities. But you should never depend on this type of alert for protection and always avoid forwarding such facav3amessages to others unless you can confirm that the threat they describe is real.

How to remove fake virus alerts

  1. You need to clean your system and install the best internet security software available. Kaspersky provide a several tools to help. Norton also provides a Power Eraser. If these dont work then you should first make sure if possible you have all your files backed up to an external hard drive. If this is not possible you can contact me to help create a backup before you take any further steps. Most versions of Windows will allow you to restore your system but you need to be careful to read the information at each step as some of the available options will wipe everything from your hard drive and reinstall a pristine windows system but your data may be lost.
    You can never have enough backups, just writing this has prompted me to do my backup.
  2. Protecting yourself from real viruses as well as ‘fake’ virus threats involves a few simple but critical measures:
    1. Carefully consider which attachments to open and which files to download. If you can’t be reasonably sure they are safe, do not open or download them. Maintain up-to-date antivirus software on your computer.
    2. When surfing the internet, always be careful about which links you choose to click, especially in messages from anonymous or unfamiliar sources. Clicking on these links can instantly download malicious software onto your computer. If you can’t be sure a link is safe, don’t click on it. For best protection, you may want to consider Internet Security software. Some Antivirus software such as Kaspersky Internet Security can sandbox your web browser allowing you to test a site before using it.

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AVTEST rates all major Antivirus software quarterly, check where yours is on the list.

We have repaired computers in: Coleraine, Portrush, Portstewart, Ballymoney, Garvagh, Kilrea, Limavady, Ballycastle, Swatragh, Castlerock and  Belfast.